State - Sentiment tracking architecture for targeted enterprise

Marc Raffalli, Enda Fallon, Marcus Rahilly

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The Internet is increasingly used by consumers to determine service and product quality prior to purchase. While large organizations have the resources to carefully track online consumer sentiment, such approaches are financially prohibitive for small and medium enterprises. In this work we propose STATE, a Sentiment Tracking Architecture for Targeted Enterprise. STATE exploits REpresentational State Transfer (REST) services in order to capture Internet sentiment towards products and organizations.

Original languageEnglish
Title of host publicationProceedings of the IADIS International Conference Web Based Communities and Social Media 2012, IADIS International Conference Collaborative Technologies 2012
Pages171-174
Number of pages4
Publication statusPublished - 2012
EventIADIS International Conference Web Based Communities and Social Media 2012, IADIS International Conference Collaborative Technologies 2012, Part of the IADIS Multi Conference on Computer Science and Information Systems 2012, MCCSIS 2012 - Lisbon, Portugal
Duration: 19 Jul 201221 Jul 2012

Publication series

NameProceedings of the IADIS International Conference Web Based Communities and Social Media 2012, IADIS International Conference Collaborative Technologies 2012

Conference

ConferenceIADIS International Conference Web Based Communities and Social Media 2012, IADIS International Conference Collaborative Technologies 2012, Part of the IADIS Multi Conference on Computer Science and Information Systems 2012, MCCSIS 2012
Country/TerritoryPortugal
CityLisbon
Period19/07/1221/07/12

Keywords

  • Opinion tracker
  • Services Oriented Architectures
  • Web Application
  • Web content mining

Fingerprint

Dive into the research topics of 'State - Sentiment tracking architecture for targeted enterprise'. Together they form a unique fingerprint.

Cite this